Tres Jolie owner Sheryl Delphey has been keeping Blawnox stylish for nearly 40 years
A salon owner in Blawnox touted for offering excellent customer service wants everyone to have a good hair day.
Tres Jolie (translated in French to “very beautiful”) is owned and operated by Sheryl Delphey of Blawnox.
“I planned to go to school to study optometry,” Delphey said. “But I was destined to be a hairstylist.”
Delphy grew up in West Deer and graduated from Deer Lakes High School in 1983. As a teen, she honed her stylist skills by trimming her own locks. She quickly moved on to cutting the hair of her high school friends and has been a stylist for 42 years.
“I always love doing hair and I don’t think I’ll ever get tired of it. The relationships you build — I have (had) clients for more than 38 years,” Delphey said.
She graduated from the former Pittsburgh Beauty Academy in 1983.
Receptionist and stylist assistant Beda Adams of O’Hara was looking for a part-time job a few years back and answered a Facebook Tres Jolie employment ad.
“We’re very big on customer service here — making sure everyone is happy, smiling — it’s important. Especially in this day and age. We want everyone to feel comfortable,” Adams said.
Tres Jolie serves all ages and genders.
A staff of less than 10 keep things humming along and teamwork is evident at Tres Jolie.
“She pays attention to every single client- sharing recipes and checking on them — she puts her heart and soul into the business and it’s all about developing client relationships,” Adams said.
Delphey helps her clients give tips and tricks to achieve salon results.
“If you’re going to invest in your hair you need to use good products,” said Delphey, 59.
Tres Jolie specializes in unisex services including color, haircuts, extensions, manicures and pedicures, eyelash extensions and laminations, Brazilian blowouts and more. Next up for the salon in the coming months are full facials.
A mini-boutique featuring jewelry, handmade items, haircare products, handbags and more offers a bit of retail therapy, too.
Providing a welcoming salon space is paramount for Delphey.
“I want every client to feel special and even if I’m running late with services, I still give every client the time they deserve,” Delphey said.
Brigitte Romero of Cheswick is a longtime client.
Romero said she keeps coming back because of the quality of the service.
“The professionalism of Sheryl. She’s a workaholic and she’s easygoing,” Romero said.
With a staff of less than a dozen, the all-female staff rely on teamwork to keep their customers happy.
“We’re like a little family here,” Adams said.
In her rare spare time, Delphey loves to cook Italian food, make soup and spend time with her 88-year-old mother.
Tres Jolie is located at 401 Freeport Road, Blawnox. For more information, call 412-828-3848.
Joyce Hanz is a native of Charleston, S.C. and is a features reporter covering the Pittsburgh region. She majored in media arts and graduated from the University of South Carolina. She can be reached at jhanz@triblive.com
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